MULTI Eyewear | Premium Designer Glasses
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Need Help?
Contact Multioo
Contact Multioo
We’re here to help with anything—from orders to virtual try-on questions.
Have a question?
Check our FAQ below or send us a message—we’ll get back to you within 24–48 hours.
Frequently Asked Questions
Q:
How long does shipping take?
Q:
Do you offer prescription lenses?
Q:
Can I return or exchange my glasses?
Q:
What is the 3D Virtual Try-On?
Support Email
If you have any questions, feel free to reach out to our support team by email at:
support@multioo.com
Please include the following information to help us assist you faster:
support@multioo.com
Please include the following information to help us assist you faster:
- Your Name
- Subject (e.g., Order Inquiry, Product Information, Returns & Exchanges, Other)
- Order Number (if applicable)
- Your Message - Please describe your question or issue in detail
Email Template:
Subject: Order Inquiry Name: John Doe Order Number: #123 Message: Hi MULTI team, I received my order last week but one of the items is missing. Could you please check and get back to me? Thank you!